We're proud of our customer reviews and encourage you to browse them all or use the filters below to locate specific types:
"...your expertise was what I needed."
Thank you for your help with getting me a new roof. It was denied by my insurance company a few years ago when the original damage was done despite many neighbors getting new roofs for the same damage, so your expertise was what I needed.
Greg was very knowledgeable. Many people knocked on my door offering a similar service, but your company seemed to have more expertise. I appreciate Greg working with my insurance company to get the new roof rather than "patching” it.
I want to thank Alex too. He was always friendly and kept me updated on changes to the schedule and deliveries.
And Rick who I understand had to keep following up with my insurance company to get this check which was mailed to the house I sold rather than my office as instructed. Thus, the delay due to forward.
Have a great day, Lee Ann.
by Le Ann Oberman Sewell, NJ
"...amazing and knowledgeable from the beginning."
Pro Storm's staff was amazing and knowledgeable from the beginning. Their roof assessment technicians and their helpful 'in office' staff helped us communicate with our insurance company (they also were very kind and patient explaining the ins and outs to us too... Thank you Matt and Alex).
Our roof was done in one day and the workers were professional and did a great job. Replacing a damged roof was daunting for us, but Pro Storm made the experience a one we would definitely recommend to our family and friends.
by Audrey Jones Local
"...excellent customer service..."
I am writing to thank Pro Storm and your employees for the exceptional work done on my home. The entire process was smooth, organized, professional, and efficient. Your company provided quality service and products .
I believe that Keith, Alex, and Chris truly deserve to be congratulated for providing excellent customer service support and knowledge. They were ready to assist me with any concern I had in a friendly and professional way. They were there for me every step of the way.
by Dolores Salvo Marlton, NJ
"...went far above my expectations."
ProStorm and their employees did exceptionally work on my home. Your company has provided a level of service that went far above my expectations. A big thank you to Keith, Alex, and Chris for their outstanding customer service and support through the entire process. I would highly recommend Pro Storm!
by Dolores S Local
"...undersold and over delivered."
From start to finish, quality work and professionally done. Alex, in the back office and Josh, our sales guy undersold and over delivered. Well done Pro Storm.
by David Distel Local
"I just like to look at my house now..."
Excellent quality and service. Roofing,siding,new gutters and smaller repairs related to hail storm damage. I just like to look at my house now and how beautiful it looks. Thanks to Joe k( dealt with insurance comp.) Chris P.(managed day to day operations) Alex and Robert for scheduling of services. They really want to make sure the job is done right. Thanks again, Steve Marlton N.j.
by Steve Hak Local
"...here on time and completed in one day"
They helped me work with my insurance company step by step.
When it came to install my roof they were here on time and completed in one day. They cleaned up all around house.
The next part was siding and they said it would take a week to 10 days. It was completed in less than a week. They also installed gutters.
I would recommend to anyone.
by Maury Seidman Local
"Our roof was approved and replaced in about 10 days after the storm."
We had a hail storm on May 20, 2022 in South Jersey and the next day we had several companies wanted to do a free inspection. We met with Dan Morris who called our insurance company and set up a appointment to meet them. Our roof was approved and replaced in about 10 days after the storm. They also replaced our entire gutter system. The workers were efficient and did a great job in cleaning up. We highly recommend Pro Storm.
by RC M Local
"...answered every call and explained every detail..."
Sept 15, 2022
Pro Storm Repair Team,
This letter is a little overdue but, nonetheless, I wanted to tell you thanks for a wonderful job your team did on our roof. As you remember we had a rocky beginning with our original roof project in November 2021. Your team was fantastic in working with us in obtaining our new roof. We worked with the owner of the company and were assigned to work with Chris Pinkerton for the project. From the start, Chris was a great listener and manager. He answered every call and explained every detail and step during the process. Uur new roof is beautiful and we cannot be happier or more appreciative of your efforts. I would recommend your company to anyone as you are caring for your customers. Thank you again.
by Theresa Krokonko Hummelstown, PA
"Phenomenal experience from start to finish."
From start to finish these guys are top notch. We had a heavy hail storm and the following day my Storm Consultant DAN MORRIS was around the neighborhood. He immediately pointed out damage to my roof and within days they preformed a free inspection.
After putting a claim in, they came to the property to meet the adjuster.
Shortly after the owner Bob got in touch with me to confirm everything. He went above and beyond to get me skylights of my liking. Just wanted to thank the team for all they did. Phenomenal experience from start to finish.
by Paul M. Local
"...everything he said they would do, they did..."
ProStorm Repair had a consultant knock on my door for business. Danny explained everything to me regarding procedure to have roof replaced because of hail damage. From that day everything he said they would do, they did, and very professionally.
I can't say how pleased I am with their work. I am so happy that Danny knocked on my door, don't know if I would've had my roof replaced if he hadn't.
Thank you ProStorm Repair!
by Roni Stone Local
"...finished their work in one day"
To whom it may concern,
Recently your company put a new roof on my house.
The crew did a very nice job and began work in a timely manner. They worked all day and finished their work in one day. My property was as they found it and cleaned all debris for the dumpster.
Once again, I commend you for your employees.
Sue Ann Barnett
by Sue Ann Barnett Glenside, PA
"I was extremely happy with the work and how quickly it was completed."
I was very skeptical at first. However they were there to answer any questions that I had. They were extremely professional through the whole process which put me at ease. I was extremely happy with the work and how quickly it was completed.
by Jonathan McCann Local
"Nothing was a problem."
Had Hail Damage. They completely resided my home.
The team who completed the siding were professional and cleaned up every day
They worked even with the intense heat.
Nothing was a problem
I highly recommend this company for the workmanship and professional work ethic
They care about the Customer
From the owner, to the initial rep, to the siding team.
by Angelo Vacirca Local
"...as professional as any company I have ever worked with"
When I think of Pro Storm I think "Professional Service." Our experience with Matt B, Matt L, and Alex S was great. Even when we had an unforeseen issue with an outside dumpster company, Pro Storm stepped up and handled the issue as professional as any company I have ever worked with. On the day of installation, Matt B & Matt L were on-site the whole time to ensure everything was completed correctly and to answer any of our questions. Upon completion, our property was cleaned and left in the same condition as when they arrived. We couldn't be happier with Pro Storm's service, team and our newly installed roof. Thanks again.
Mike & Meredith
by Mike & Meredith Leighton Local
"The men that did the roof were wonderful."
I just had my roof done on Monday, May 23. The men that did the roof were wonderful. They did a nice job and also cleaned up. Our roof looks just great. Also thank Ed Hevener, Alex, and Mike - they all were so informative.
Nancy & Andy Trainer
by Nancy & Andy Trainer Oreland, PA
"...what more can you ask for?"
by Andrew DeGrove Ambler, PA
"...the most professional personnel we have come in contact with."
Dear Pro Storm Repair,
Let us tell you how pleased we are with your work. The roof, siding, gutters all look amazing. All of your staff from the salesman (Craig), office staff (Donna) and manager (Ron) have been the most professional personnel we have come in contact with. Things may have not turned out to your benefit but we are so happy with our house.
Happy Holidays to you all.
Steve and Joanne Serfass
by Steve and Joanne Serfass Macungie, PA
"...I would vouch for them every day of the week"
by Sean Grevy Ambler, PA
"Their work was thorough and they didn't cut corners. "
We were extremely pleased with all of the services we received from ProStorm. Craig was awesome to work with. He was very friendly, yet professional, and definitely made us feel comfortable with the entire process. He spent a lot of time with us explaining how everything would work, and he was here to fight for us every time our insurance adjuster was here. The crews that came out to do the roof and siding replacement were very efficient and it was clear that they knew what they were doing. Their work was thorough and they didn't cut corners. I would highly recommend this company, without hesitation.
by Tanyia Miller Local
"The best part was my roof was complete in just 1 day!"
I was thrilled with the professionalism, craftsmanship, and overall experience with my roof replacement. The best part was my roof was complete in just 1 day! The employees are all courteous and neat and clean which made the experience even better. Would highly recommend!
by Maria Bellini Local
"... the whole crew was like a well oiled machine..."
We would like to thank ProStorm repair for the excellent job today replacing our roof. The entire process was smooth, organized, professional and efficient. The employees were courteous and very skilled. From the start, the whole crew was like a well oiled machine as the job proceeded from start to finish. Great job gang. We appreciate your time and effort.
by Mike & Nancy C. Local
"I am completely satisfied... from start to finish."
Dear Pro Storm,
I just wanted to write a note to say I am completely satisfied with the great job you did on my roof from start to finish.
Cedric contacted me and did all the legwork in a professional way and all that it cost me was my deductible.
Frank, job site manager, ran his crew very well including clean up. My roof was completed in one day.
Needless to say I am a happy customer.
Mountville, PA 17554
by John Hess Mountville, PA
"an exception to the "If it's to good to be true, it's probably not."
From start to finish, we couldn't feel more fortunate to have Prostorm assist with storm damage that our house sustained. Dan, was great and extremely dedicated! He really helped make for brighter days after a significant hail storm. In fact, a 100 degree day didn't interfere with his offering for a free inspection that highlighted extensive damage. From that point forward, the Prostorm crew was efficient, knowledgable, dependable, responsive, and skilled with a variety of repairs. They have certainly been an exception to the "If it's to good to be true, it's probably not."
by Michael Daly Local
"We feel blessed to have chosen such a reputable company..."
July 9, 2019
Pro Storm Testimonial
Resulting from a severe windstorm and hail event in Macungie on May 29, 2019, the roof of our property sustained significant hail damage. Many storm repair companies physically called at our home and we also received many brochures in the mail offering to perform an inspection and repair. However, as there was no apparent physical evidence of damage to our roof (water ingress), there was no sense of urgency on our part to engage anyone's services.
My neighbor (Greg Wakefield) had a new replacement roof installed by Pro Storm Repair Inc and Craig Felts (Pro Storm Damage Consultant) cold-called to inquire if we would also like to receive a free estimate. We were not over-enthusiastic about having a quote, however, considering my neighbor's property had also sustained hail damage, it seemed like a prudent opportunity.
Craig Felts conducted a thorough inspection of the roof of our property which was supported by digital photographs. He diligently explained the process that would be required to finance a replacement roof and would require an Adjustor from State Farm to conduct an independent inspection.
Demitri Grant (State Farm Adjuster) performed the independent inspection on July 3, 2019 and was accompanied by Craig Felts and he agreed that the hail damage was significant and warranted a replacement roof.
Due to vacation plans, we asked Craig Felts if it was possible to expedite the work as it was our desire to be present when the replacement roof was installed. The installation occurred on July 9, 2019 and the workmanship was exemplary and professionally conducted in 4.5 hours!
We would unreservedly recommend Pro Storm because they are a very professional company and work hard to maintain their reputation as a leading damage repair company. Equally, their representative Craig Felts is a man of integrity who truly understands the business and is a real believer in excelling in Customer Satisfaction. We would therefore like to personally thank Craig and the Production Team for the way the whole process has been handled and we feel blessed to have chosen such a reputable company who walk the walk and talk the talk.
Martin and Jen McPherson
by Martin and Jen McPherson Macungie, PA
"...on time, quite polite, so efficient, and hard working."
Pro Storm –
Enclosed is check for final payment for our roof.
Thank you to your team of installers. They were ON TIME, Quite POLITE, so efficient, and hard working.
Entire roof done in record time and cleanup. PERFECT!
by Marcia Weingertner PA
"...did a good job replacing the roof and also the gutter replacement."
To Whom It May Concern:
Just want to let you know that the employees you had doing the work at my home did a good job replacing the roof and also the gutter replacement. They were kind and polite and seemed to know what they were doing. We are very satisfied with the work done. Please let your workers know they did a good job.
Mrs. Crystal Hart
by Crystal Hart Emmaus, PA
"We would and have recommended that anyone needing repairs use your company."
We wanted to take the time to write about the experience that we had when using your company to repair our home after receiving hail damage. From the very beginning, the first time we met Craig, he was knowledgeable and friendly. The installers were professional and neat. We would and have recommended that anyone needing repairs use your company. Thank you for such a great experience.
Chris and Jess Malewicz
by Chris and Jess Malewicz Alburtis, PA
"We are thrilled we chose your company to do our roof."
Thank you Matt for the superb job that you did on our behalf. Everyone involved in your company, your staff, you’re working crew for the roof, was very professional and very helpful. We are thrilled we chose your company to do our roof.
Charles and Kimberly Molano
by Charles and Kimberly Molano Alburtis, PA
"... in the span of one day."
Enclosed please find our check. This represents the final payment owed by us and received from our insurance company for the replacement of the roof on our home on October 8, 2019.
Thank you and Pro Storm for the professional service you provided us. The old roof was removed and the new one installed in the span of one day. The cleanup was thorough and communications with Pro Storm’s office and personnel was very responsive.
Ken and Fern Schlegel
by Ken and Fern Schlegel Macungie, PA
"...JOB WELL DONE."
Dear Pro Storm Repair,
My family and I would like to thank you for a JOB WELL DONE on the replacement of our WIND & HAIL damaged roof.
Your team was very helpful, from Garrett your sales rep to the professional office staff, they explained the insurance claims process, met with the insurance company adjuster to show the damage and walked me through the insurance and mortgage company payment process.
Thank you for a JOB WELL DONE.
Marshall D. Mulloy
by Marshall D. Mulloy Oxford, PA
"...professional manner with a really quick turn around."
Thank you to Pro Storm Repair for being a great company to work with! My project was done in a professional manner with a really quick turn around. Job well done Pro Storm, Frankie, and “the Craigs.”
by Joanna Taylor PA
"Keep up the good work."
Thank you for doing a good job. We are pleased with the work your men did.
Keep up the good work.
God Bless All,
by Marlene Kulp PA
"It has been nice working with you."
Enclosed in the final, in-full check for the work you did on re-roofing my house at Wyncote Dr., Oxford, PA.
It has been nice working with you.
by Donald Schaffer Oxford, PA
"...made the process a breeze..."
Testimonial for Pro Storm (Craig Felts)
I cannot speak highly enough of Craig Felts and Pro Storm. They were a pleasure to work with when our roof was damaged by a hail storm. They answered and returned phone calls extremely promptly, met our insurance adjuster quickly, and got started immediately. They answered all our questions and made the process a breeze. Within a week of meeting with them we had a new roof. The project itself literally took about 5 hours. They thoroughly cleaned up, showed up on time, and did an amazing job. Our roof looks fantastic. I would highly recommend Craig Felts and Pro Storm. They make themselves available to you for every concern even after the project is complete. We are grateful for their diligence, amazing work, and their friendly demeanor.
Andrea and Joseph Walko
by Andrea and Joseph Walko Macungie, PA
"I recommended your company..."
I'd just like to say how happy I am with the installation of my roof and gutters. Chris was a great go-to guy and I really appreciated Frank coming back out to add an extra dumpster. Both were very professional. I recommended your company to the one neighbor for his roof.
Mount Joy, PA
by Steven Craul Mount Joy, PA
I wanted to take the time to thank everyone at Pro Storm for the wonderful service - Everyone was so helpful! Dan came to our house and sat with us and later with the insurance adjuster to give a thorough estimate, Ron helped arrange our scheduling, Frank the project manager got the job done quickly and it looks great!
A special thanks to Donna for holding our hands through the entire process.
I appreciate all of your help!
by Michelle Martineau Middletown, DE
"...would highly recommend them."
I am a current customer of ProStorm Repair and would highly recommend them, because of my dealings with Chris Pinkerton. He put a lot of time in working with myself and our insurance company after a storm. He is a top notch sales person, who followed through on everything he said he would. It was a pleasure dealing with him.
by Jennifer Paterson New Hope, PA
"...made this experience worry free for me."
Bensalem, PA 19020
January 7, 2019
501 Cambria Avenue
Bensalem, PA 19020
I am writing to compliment ProStorm for the outstanding job that you did on my home and garage roofs in October 2018. Your employees are quite professional and efficient in the customer service and craftsmanship they provide. In particular, Dan Forte guided me through every step of the process and made this experience worry free for me. Also, the roofers were prompt, considerate and proficient.
I would not hesitate to recommend your company and employees to my family and friends. Thank you again for a quality job well done.
by Lorelee Martin Bensalem, PA
"We wanted to write and say we couldn't be more pleased."
We had a roof put on our house in December. We wanted to write and say we couldn't be more pleased. Our Sales Rep. was Cedric and he was fantastic. He accessed our roof and like many houses in our neighborhood it had wind damage. He was very helpful with information about the claim process for our homeowners insurance. He made sure he was here to meet with our insurance representative and show him the damage. We were given a time frame for our new roof installation. Pro Storm was great about having the men and materials here exactly when they said they would be here. After our roof was put on Cedric came to our house to check the roof, he even took pictures on top of the roof so we could see what it looked like from above. We would definitely recommend Pro Storm to our friends and relatives. Sincerely, Renard & Wendy Platt, Lancaster, PA
by Renard and Wendy Platt Lancaster, PA
"The whole process was a very pleasing experience."
I needed to replace some shingles that had blown off my roof. I found a flyer from Pro Storm Repair hanging at my front door and reached out to them for an estimate. Cedric responded and was available quickly to inspect my roof. He showed up on time and was able to inspect the roof very thoroughly. Upon the inspection, he noticed a great deal of wind damage and was able to document it with pictures to show to me. He recommended filing a claim with my insurance since there was so much wind damage. He walked me through the steps and called my insurance company with me to start the claim. Cedric met with my insurance agent and pointed out the spots of damage. He arrived before the insurance company so that he could mark extreme damage and advocate for me to have this claim approved. Once, my insurance approved, he met with me to discuss materials and complete final paperwork. Cedric was available throughout the entire process and was very flexible to meet with my busy schedule. When payment was made through the insurance company, Pro Storm was able to set up our installation date. Materials and the dumpster arrived the day before the install.
The installation crew was very professional. They arrived on time and started working quickly. They made sure to cover everything to protect the house and they cleaned up all the debris from removal of the old roof. Cedric also was on site to make sure the crew had no problems with the installation. I was not home during the installation, and Cedric sent me pictures throughout the day of each step of the install. The whole process was a very pleasing experience. From the original call with Cedric to the installation of the roof, everything went smoothly and was completed in less than a month. Everyone involved in this process was professional, honest and hard working. I would absolutely recommend working with Cedric and Pro Storm Repair.
York, PA 2018
by Kristi Kauffman York, PA
"We would call again with out thinking twice."
Pro Storm Repair,
Just a short note to let you know how pleased we are with the great job you and your company did putting on our new roof.
Every one from top to bottom was so easy to talk to and be around.
It was also great to sit and watch how the “bosses” of your company greeted all the “little guys” every time they cam on the job. You know, the guys who do all the hard work!
We would call “Pro Storm” again with out thinking twice.
There were a few small items after the roof was on - but all was taken care of in a timely manner.
It was great to get to know all of you - it truly was a good experience.
Good luck to you all and thanks for a job well done.
Ellen and Hans Hansen
by Ellen and Hans Hansen Lancaster, PA
"It looks great..."
Hey Pro Storm Repair,
I'd like to thank you guys for a good clean job on my roof. It looks great, clean up was fine and I am satisfied with the shingles.
Dan & Loretta
by Dan Chure Lancaster, PA
"The work was completed promptly, efficiently, and on time."
Pro Storm Repair
501 Cambria St.
Bensalem, PA 19020
Pro Storm Repair, Inc discovered damage to our roof and made all arrangements for replacements. The work was completed promptly, efficiently, and on time.
Subsequent cleanup was thorough and no debris was left on site.
1509 Parvin Road
by Jim O'Brien Lancaster, PA
"...replaced my roof and gutters which were all covered by the insurance company."
Pro Storm was great. I had Craig from Pro Storm come to my home inspect my roof. After finding lots of hail damage, he walked me through the process of notifying my insurance company and filing a claim. He came out the same day as the insurance adjuster and it just so happened that they know each other because of other work. I had no problem getting the claim through and Pro Storm replaced my roof and gutters which were all covered by the insurance company. The roof looks great and so do the gutters. Craig was great to work with. He is very knowledgeable and I would definitely work with him again.
by Sebastian Addalli Local
"I was super skeptical at first..."
Working with Pro Storm Repair was a great experience. I was super skeptical at first; but then decided to give them a call. Donovan was great and walked me through the whole process start to finish! Started with an inspection that validated the hail storm damage to the roof, then filed a home owners claim, insurance inspector came out and looked at the damage/approved the claim, and a few days later a massive crew showed up. They removed the old roof and put on the new roof in a single day. Even did a great job on the clean up. Ended up getting a whole new roof for the price of my home owners insurance deductible. My home owners insurance didn't go up because of the claim. Again great experience all the way through.
by Jarrett Roth Local
"...professional from the beginning..."
This company was professional from the beginning when I was first contacted by Craig Felts. Craig explained all in detail to me on the damages with my roof and both reached out to my homeowners insurance as well spoke and met with them personally. Craig made sure my insurance company had all of the information including photos to ensure my roof was covered to be replaced 100 percent. Additionally I want to mention Chris Pinkerton management at Pro Storm took my call and came out personally to exam the work done to make sure all detail with the workmanship was completed 100 percent. I would highly recommend Pro Storm based on the personnal touch that both Craig and Chris put in with me to make the experience a good one. Thank you Pro Storm John J
by John Janda Local
"I'll send you everyone I know!"
Joe Kirby is absolutely amazing! After our area in Northern NJ was hit with a random hail storm in July, Joe and his team were in our subdivision inspecting roofs. He approached me as I was cleaning out my car, and nicely asked if he could check out our roof because a lot of our neighbors had hail damage. I said be my guest if you want to up there. There was in fact damage, and he handled everything from there. A few days later the insurance adjuster was back out with Joe as he explained every part of the damage. The adjust agreed, and my roof was 100% covered. THEY BOUGHT ME A NEW ROOF! It was almost time anyways because it was close to 30 years so this was an amazing bonus that I would have just not even considered had it not been for Joe. I had 5 other roofers door knocking, but Joe was upfront, honest, and thorough, so it was an easy deicision to stick with him. His office called to confirm drop off of the dumpster and material and the next day new roof was put on. Even my shed got a new roof to match the house roof as a free service! The roof went up in less than 15 hours, and the work is excellent! Labor warranty is also written out on paper, so there is no worry of quality of work. THANKS, JOE! You're my buddy now, and I'll send you everyone I know!
by Daniel K. Local
"...army of guys came to fix the roof..."
From the house inspection, to helping with my insurance claim, and all the way to helping fix a gutter issue, Joe at Pro Storm was fantastic. When the army of guys came to fix the roof, they were professional and prepared to get the job done well. Amazing job and highly recommended.
by Chris A. Local
"...super smooth from demo to install to cleanup."
Pro Storm Repair did a great job replacing our roof. Donovan L did a great job helping us navigate through the claim and answering all our questions. The project manager Ed H was very professional and took the time to walk me through the process and explain exactly what they were doing. The crew was excellent and worked great together. The install went super smooth from demo to install to cleanup. I would highly recommend Pro Storm Repair to anyone looking to get a new roof.
by Joe C. Local